Sales Administrator - (Phuket Flagship Store)

Full-Time • On-site • Chalong, Phuket

Company: Aquamaster Thailand – Official Distributor of Aqualung & Diving Equipment Specialist

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Why this role exists

As Sales Administrator, you are both front-of-house and the operational hub of our Phuket HQ.

You welcome customers in the showroom, handle all incoming enquiries, prepare accurate quotations, coordinate orders with the warehouse and other branches, and ensure every customer receives a smooth, professional experience – from first message to final delivery.

If you enjoy helping people, staying organised, and working in the diving industry, this role is a great fit.

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What you’ll do

Customer enquiries & showroom service

  • Greet walk-in customers and help them choose the right equipment.
  • Assist with fitting BCDs, masks, fins, and explaining product differences.
  • Handle enquiries across LINE / WhatsApp / email / phone with a friendly, professional tone.
  • Collect the correct information so you can prepare accurate quotations.

Quotes → Orders

  • Prepare quotations with correct SKUs, builds, sizes, colours, quantities, and promotions.
  • Double-check details before sending to ensure accuracy.
  • Convert approved quotes into orders and prepare documents for invoicing and delivery.

Order & delivery coordination

  • Coordinate stock availability across Phuket, Bangkok, Koh Tao, and Samui branches.
  • Raise preparation orders and communicate any special instructions to the warehouse team.
  • Coordinate with our warehouse or courier partners for dispatch.
  • Update customers with ETAs and tracking details.

Service & warranty support

  • Receive and record items for servicing or warranty claims.
  • Record clear notes so technicians can diagnose quickly.
  • Update customers on findings, costs, and timelines (with technician input).

Admin & data accuracy

  • Keep customer records, notes, and documents tidy and complete.
  • Support simple finance tasks (attach payment proofs, match invoices to orders, keep files organised).
  • Ensure showroom price tags match the system.

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What success looks like

  • Walk-in customers feel welcomed and supported.
  • Messages and enquiries get a fast, helpful response.
  • Quotes and orders are accurate.
  • Deliveries go out on time and complete.
  • Service items are clearly documented and easy for technicians to process.
  • Notes, records, and files are clean and easy to follow.

What you’ll bring

Must-haves

  • Thai national
  • Good Thai & English communication
  • Friendly, service-minded personality
  • Organised, accurate, and reliable
  • Confident with Outlook, Excel, and learning new systems
  • Comfortable to learn about technical products (full training provided)

Nice-to-haves

  • Dive certification or hands-on diving experience
  • Experience in sales admin, retail, or customer service
  • Experience in dive shops or tourism environments

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What we offer

  • Competitive salary + performance bonus
  • Social security (ประกันสังคม)
  • 3-month probation with structured onboarding
  • Staff discount on Aquamaster products
  • Friendly and supportive work environment
  • Opportunities for professional growth

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Working hours

High Season (Nov–Apr)
 Mon–Fri: 09:00–18:00
Sat: 09:00–13:00

Low Season (May–Oct)
 Mon–Fri: 09:00–18:00

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How to apply

Send your CV (English), short cover letter, recent photo, expected salary, and start date to:

📧 [email protected]
 Subject: Sales Administrator – Phuket