F.A.Q.

Oceanic dive gear is only available through Authorized Oceanic Dealers. You can find a dealer near you by using the Dealer Locator function on this website.

IMPORTANT NOTICE ABOUT MAIL ORDER AND INTERNET SALES OF OUR PRODUCTS

Please be aware that not every business that advertises and sells Oceanic branded products is an Authorized Oceanic Dealer. Unauthorized retailers offering Oceanic Scuba products acquire those products through unknown sources. Products purchased through unauthorized retailers are considered third party sales and are not eligible for Oceanic warranty protection, service, or support.

Oceanic cannot guarantee in any way the condition of the product you receive through these unauthorized retailers or guarantee:

• The product is in fact an Oceanic product
• The product contains all original and current Oceanic factory parts.
• The product meets all original Oceanic factory specifications.
• The product is in fact an Oceanic product
• The product contains all original and current Oceanic factory parts.
• The product meets all original Oceanic factory specifications.

If you require warranty or non-warranty service on any Oceanicor affiliate branded product not purchased through an authorized Oceanic Dealer, you may be refused service by an Authorized Oceanic Dealer or may incur additional service charges.

Please note that non-factory authorized service or repair facilities:

• Do not have access to authorized Oceanicparts
• Do not have access to the latest technical bulletins
• Are not trained by Oceanic on proper service procedures for Oceanic or affiliate branded life support equipment.

Please view the Authorized Oceanic Dealer Locator function on this website to find an authorized Oceanic dealer.

We provide Aqualung BC size chart on this website to assist with getting the proper fit. Due to body shape variations, it is recommended that the item be tried on at your local Aqualng Dealer before making your final purchase

The warranty varies depending on the type of gear you purchased. Go to the Warranty section of this website for further information.

Owner’s manuals are available as a free download from the Download section on this website.

Only authorized Aqualung Dealers and Aqualung Dive Centers are allowed to take authorized repair courses.

It is our policy only to sell repair parts to authorized Aqualung Dealers. There are no exceptions to this policy

In addition to rinsing the outside of the BC with warm fresh water, the inside must also be rinsed thoroughly to stop the formation of salt crystals inside the BC. Line dry completely and store partially inflated in a cool dry place away from heat, electric motors and other sources of ozone. Also to maintain the safe operation of the BC, annual service/inspection by an Authorized Aqualung Dealer is required. This is also a prerequisite to retain the warranty