Aquamaster – Product’s Warranties Policy

You will find below the list of the warranty by products and brands as the definition of the limited lifetime warranty. Please feel free to contact us if you have any further queries.

Aquamaster warrants to the original purchaser for a period of time, specified below for each product or Brand, from the date of purchase that the product will be free from defects in materials and workmanship, provided that it receives normal use, proper care, and prescribed dealer service subject to the limitations listed below.

The limited warranty is extended only to the original purchaser for purchases made from an Authorized Aquamaster / Aqualung Dealer and is not transferable. This warranty is limited to repair or replacement only at the discretion of Aquamaster / Aqualung. Warranty coverage does not extend to damages caused by improper use, improper maintenance, neglect, unauthorized repairs, modifications, accidents, fire, casualty or normal wear, and aging. Cosmetic damage, such as scratches, nicks, and fraying are not covered under warranty except when the product is new, out of the original packaging.

This warranty does not extend to equipment used for commercial or military purposes. 

Dive Locker and Partner Center (rental/instructional) equipment covered is under warranty for 1 year from the date of purchase to be free from defects in materials and workmanship, provided that it receives normal use, proper care, and prescribed dealer service.

Aqualung / Aquamaster disclaims and excludes any liability for incidental or consequential damages.


  • Weld/Seam Leaks: Five-Year Limited Warranty *Qualifying Service Records Required
  • Zuma and Passport BC’s have a Two-Year Limited Warranty
  • Hardware (Buckles, Zippers, D-Rings, etc.): Two-Year Limited Warranty

Products under the Limited Lifetime Warranty that malfunction due to material or manufacturer defects that have also had a significant amount of use will be replaced on a pro-rated basis. Pro-rating will be determined by a percentage factor based on the condition of the product and how long the product was used prior to the warranty claim. The following guidelines should be used in determining what pro-rated percentage will be used.

Note: This can be a subjective evaluation. Fair and reasonable judgment should be used. SERIAL NUMBER MUST BE PROVIDED.

 Pro-Rated Values for 5 years Limited Lifetime warranty (Retail)*
% Discount for replacement
 Like new and less than 2 years old
100% Discount
 Slightly used and less than 3 years old
75% Discount
 Used and less than 4 years old
50% Discount
Used and less than 5 years old
25% Discount


Dealers will act as the intermediary between Aquamaster and the Consumer. Aquamaster will bill the dealer portion and the dealer will collect the amount from the consumer.

* Non-damaged parts will not be replaced. The Bcd must be returned to proceed with the replacement. Pro-rated discount applies to the current price of the Bcd.

NOTE: For Bcds bought outside Thailand or from a non-authorized Dealer, a handling fee for a replacement free of charge will apply as per the chart below:

 Model of the Bcd replaced Free of Charge
Handling Fees
1,250 THB
Pro HD, Zuma, Outlaw, Rogue
1,750 THB
Axiom, Pearl, Balance, Libra
2,000 THB
Axiom I3, Soul I3, Dimension & Lotus I3
2,500 THB


 BCD Serial Search


5 Years Limited Warranty – This warranty will cover the original owner of the regulator against defects in parts or workmanship if the regulator is:

  1. Purchased from an Authorized Aqualung Dealer
  2. Inspected or serviced annually by an Authorized Aqualung Dealer

Warranty does not extend to LP hoses, swivel or hose end O-rings, mouthpieces, stress cracks due to spraying with aerosols, rubber deterioration or chrome loss due to excessive exposure or lack of maintenance or corrosion.


  • Dive computer banner2 Year Limited Warranty on computers and gauges
  • 1 Year Limited Warranty on accessories including but not limited to wireless sensors and transmitters, chargers, cables, rechargeable batteries, straps, bracelets and hoses.

The Limited Warranty Period starts at the date of original retail purchase.

NOTE: For Dive Computers bought outside Thailand or from a non-authorized Dealer, please note that a handling fee will apply for a free of charge replacement as per the chart below:


 Model of the Dive Computer replaced Free of Charge
Handling Fees
i100, i200(C), i300(C), i550(C)
1,450 THB
i450T, i470, i750TC, i770R
1,950 THB


Aqualung: Two-Year Limited Warranty

Aqualung Sport & PSI Aqua Sport: One year Limited Warranty


One Year Limited Warranty


One-Year Limited Warranty

Not Covered:

  • Worn knees, cuts or punctures
  • Damage to threads due to Velcro snags
  • Fading or discoloration due to exposure to the sun, chlorine or the environment
  • Pilling (localized wearing) of material due to abrasion or heavy wear
  • Fingernail cuts in open or closed cell material


One-Year Limited Warranty, and Lifetime Warranty against separation of the sole from the upper portion of the boot.


One-Year Limited Warranty


One-Year Limited Warranty


Six-Month Limited Warranty


A 2-year electronics warranty.

The Analox sensors have a 2-year-graded warranty as per below.

    • 1st year: Free replacement
    • 12-18 months: 75% credit towards a replacement sensor
    • 18-24 months: 50% credit towards a replacement sensor

Making a Warranty Claim (covers all brands currently distributed by Aquamaster)

If you are the original owner of a product from Aquamaster distributed brands, that is determined to be defective in any way, please return it to your closest Aquamaster Shop or to your local Authorized Aquamaster Dealer. Please provide your dealer with photocopies of your original sales receipt along with any service records you may have.

If your local dealer determines that you have a valid warranty issue and they are unable to take care of it in their place of business, they will send it back to Aquamaster Thailand for evaluation.

For any assistance locating the closest Authorized Aquamaster Dealer in your neighborhood, please use the Dealer Locator.

Aqualung Dealers